Smooth The Path

APRIL 7, 2016

Implicit in our ask to take an online survey, respond to a member interview, attend a focus group or even when we ask off-handed informal questions like what did you think of the conference? is the promise that we will act on the information we are receiving. How does this apply to member insights?

Member Insights 60

Member Insights Member Research Survey Report 60

Higher Logic

JANUARY 23, 2019

Empower Your Member Communications with Both Tools. With the dynamic duo of marketing automation and automation rules, create a streamlined, informed, member communications program that unites marketing and online community in beautiful harmony. When it comes to email capabilities, their paths cross. Better Together.

Marketing 136

Marketing Communications Case Study Tools 136

Reid All About it

MAY 5, 2023

Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. Learn about the critical issues of information rights and what to do if data is compromised, as well as best practices for data collection and use. . –

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

MAY 14, 2021

Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Vasan Selliah, Member Insight and Engagement Manager, CSAE. Reggie Henry (interviewer), Chief Information and Engagement Officer, ASAE.

St. Louis 341

St. Louis Technology Strategy Conference 341

MemberClicks

OCTOBER 23, 2023

Staying Updated The business landscape is ever-evolving, and in this dynamic environment, staying informed is not just an advantage – it’s a necessity. You become part of a vibrant ecosystem where information flows freely, insights are exchanged, and knowledge is collective.

How To 52

How To FAQ Software Florida 52

Reid All About it

APRIL 16, 2021

Various new factors are influencing association members’ conference participation in 2021. Join a virtual informal gathering to discuss topics related to harnessing and applying data to advance your work. Vasan Selliah, Member Insight and Engagement Manager, CSAE. . – The Conference Roadmap to Recovery. Host: ASAE.

Revenue 363

Revenue Strategy Team Content 363

Protech

APRIL 12, 2023

To build a supportive community and offerings that prioritize members’ goals and interests, it’s critical that your organization invests in the right association management platform. This software makes managing the large amounts of data your association collects simple, illuminating key member insights.

Association Software 52

Association Software Software How To Certificate 52

Nimble AMS

APRIL 6, 2022

Using Nimble AMS is key to driving and supporting innovation through automations, data integration, data population, and pre-filling form information. The International Association of Chiefs of Police (IACP) leveraged Nimble AMS and predictive analytics to increase its member retention numbers.

Software 123

Software Missouri Revenue Innovation 123

Associations Now

JULY 19, 2019

For attendees, faculty, and sponsors, the app provides an exceptional experience as a centralized place for conference information that’s user-friendly and promotes engagement.”. An exceptional feature of the app is the ability for attendees to opt in to share their information,” Karole says. An opportunity to go green.

Conference 54

Conference Social Media Member Insights Leadership 54

Smooth The Path

SEPTEMBER 9, 2021

In the old days of in-person events, the information exchanged in breakout groups was mostly effervescent. During breakout groups, great ideas bubble up, and the group creates understanding and excitement around the best ideas.

Conference 78

Conference Report Industry Content 78

Higher Logic

NOVEMBER 19, 2015

The community should inform changes in the organization, and vice versa. It has an 80% peer-to-pee response rate, strong advocacy for its industry, daily digest emails with no option to opt out, and uses member insights for new products and services. Every member matters in a community.

Social Media 120

Social Media FAQ Boston Content 120

Reid All About it

MARCH 22, 2019

Learn what your treasurer needs to know about IRS 990 forms for tax exemption, which forms you may need to file, and when, and exactly what information your nonprofit will need to file your 990. – AMA on Data Privacy & Information Security (Association Women Technology Champions Meetup – Bethesda MD). 1 CAE credit.

Arlington 170

Arlington DC Washington LMS 170

Smooth The Path

MARCH 10, 2016

We can use our data to figure out who our very best members are. Then we can use our data and other methods to get member insights and find out what is common between them, what their problems are, what their goals are and what their needs and preferences are.

Member Insights 60

Member Insights Innovation Industry Content 60

Association Success

NOVEMBER 28, 2017

What type of information or assistance did you need? Lapsed members. Unfortunately, not everyone who joins will be a member for life. The telephone interviews we conducted using these questions resulted in a rich vein of member insights. Can you think of the last time that you contacted the association?

Survey 62

Survey Sample Member Insights Industry 62

Associations Now

MAY 28, 2013

This week, the North American Meat Association (NAMA) is taking a step to put the information within its members’ reach. The site and related app are the latest regulatory-focused effort by the meat association, which has assisted its members with information on rules and regulations since the 1940s.

Press Release 40

Press Release Sample Member Insights Industry 40

Protech

AUGUST 19, 2021

This informal option has provided a stopgap measure for many associations. Enhanced member insights: A native community adds layers of vital engagement data that can be used with an engagement meter to better understand your members. .

Cost 52

Cost Social Media Software Resources 52

Association Freak

MARCH 26, 2021

Leverage your member data to segment your communication based on their profiles. This ensures members receive information relevant to their interests and career stage, leading to higher engagement and open rates. Active Feedback Mechanisms: Don’t make assumptions about what your members want.

Social Media 72

Social Media Survey Resources Member Engagement 72

Association Freak

MARCH 26, 2021

Leverage your member data to segment your communication based on their profiles. This ensures members receive information relevant to their interests and career stage, leading to higher engagement and open rates. Active Feedback Mechanisms: Don’t make assumptions about what your members want.

Social Media 72

Social Media Survey Resources Member Engagement 72

Reid All About it

JUNE 11, 2021

Presenter: Greg Smith, Senior Information Technology Consultant. Vasan Selliah, Member Insight and Engagement Manager, CSAE. domains, domain name system (DNS) and digital certificates)—in enabling the day-to-day successful operation of their business. CAE credits. More info/register. Transactions Corp. Tue 6/15 at 12 p.m.

Certificate 322

Certificate Technology Communications Revenue 322

Smooth The Path

SEPTEMBER 6, 2017

The association keeps me informed and helps me connect to the right people. I am proud to be a member. I aspire to meet the other members of this association. The value of my membership is apparent. The association appears professional. People like me join associations like this.

Cost 103

Cost Member Engagement Conference Industry 103

Smooth The Path

SEPTEMBER 10, 2019

The moment you see a pattern of irrational-seeming decisions, it’s your job to dig in and figure out why members are behaving that way. Related: When we create a vacuum of information, our members make up stories. Some engagement tactics paradoxically prevent member engagement.

Member Engagement 60

Member Engagement Conference Member Insights Member Research 60

Smooth The Path

JANUARY 24, 2019

The New Member Engagement Study is a mixed method study. Have you got questions for your members? Get started with the qualitative, deep-dive method and then, if more information is needed, continue with quantitative. The post A Member Research Strategy to Consider appeared first on Smooth The Path.

Member Research 60

Member Research Strategy Sample Survey 60

Smooth The Path

MAY 3, 2018

” “I am having a hard time finding information about this industry issue on your website.” ” “Yes, and what are you looking for, I’m happy to try to help you find some resources.” ” “When you say the word innovation I worry that the projects will be too big and too risky.

Innovation 87

Innovation Recruiting Recruitment Leadership 87

MemberClicks

MAY 9, 2022

What members to target for event insights. With these types of surveys and member insights, you don’t want to just focus on getting the most responses, but also the highest quality of responses you can get. What types of events are similar organizations offering their members?

Event Planning 52

Event Planning Survey Review Social Media 52

Smooth The Path

OCTOBER 23, 2017

If you are short on time and money, no worries, you can still conduct a very informative listening tour via the phone. Sometimes we hear only what we want to hear but when we take detailed notes and review them later everything of importance shows up. Related: You need to know your Association’s Value Trigger Point.

Review 76

Review Products Member Research Member Insights 76

Smooth The Path

FEBRUARY 28, 2017

We then use these assumptions to inform our plans moving forward. If you feel you don’t have unbias critical answers to inform significant changes, it is time to look beyond the data. It is time to discover your members’ stories. Interpreting this data we unconsciously make assumptions about their behaviors.

Survey 60

Survey Analysis Content Member Research 60

Smooth The Path

AUGUST 9, 2016

People are people and yes, maybe we are using different tools to communicate and to receive information but fundamentally we are all still people. Some research lists Millennials professional wishes: more work-life balance (or more work-life blending), more collaboration and more meaning in their work. But, who doesn’t want this?

millennials 60

millennials Tools Products Communications 60

Smooth The Path

MAY 23, 2017

Now we can act on that information. We can develop offerings members love. We can attract high-quality members with our improved marketing. Do you know what they will be struggling with three years from now? It is Day 1 for the associations who know the answers to these questions. We can change the organization’s strategy.

Project 89

Project Conference Strategy Member Engagement 89

Smooth The Path

APRIL 19, 2016

We may not know about the big things and the little things, especially the little things, that take nips out of our member’s experience. Members don’t usually offer up that kind of information. They worry about hurting feelings. They fear the message may not be well received. They may not have time.

Survey 60

Survey Member Research Member Insights Member Experience 60

Reid All About it

JANUARY 13, 2023

If not, use this survey link to join nearly 1,000 association leaders worldwide whose participation helps all of us gain insights about what’s working to recruit, engage, and retain members, along with other valuable information. You’ve likely experienced a mentor/mentee relationship, whether formal or informal.

Revenue 39

Revenue Education Strategy Leadership 39

Association Adviser

JANUARY 20, 2017

As the new CEO, he scheduled a one-hour, one-on-one chat with every staff member to ask them questions about what was working and where the opportunities were. He used these ideas to inform his vision for the association. He asked these questions, and then he sat and listened intently. Find it at https://goo.gl/CGue2k.

Innovation 60

Innovation Project Team United States 60

Reid All About it

SEPTEMBER 13, 2019

Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. good data for every stage of the member lifecycle. Find out how multiple organizations are using?good 1 CAE credit.

DC 34

DC Washington Revenue Review 34

Reid All About it

FEBRUARY 18, 2022

Learn about the proper setup of Google Analytics, the most useful reports in your Analytics, which reports answer which questions and support which decisions, and how to make sure you get the right information out of your Analytics quickly and efficiently. More info/register. Host: Orbit Media. Wed 2/23 from 9 a.m. CAE credits.

Content 39

Content Marketing Tips Strategy 39